AhMay Designs

All Items

Wool Sets

Clothing

Announcements

Policies:

Returns and Exchanges:

I want my customers to be happy with their purchase. Please ask any questions you have before ordering to avoid disappointment when you receive your order. Please measure your child and their clothes that fit carefully before ordering. Returns will only be accepted and refunded in the case of manufacturer’s defect and grossly misrepresented measurements. In the case that an article does not fit in a measurement that is not provided in my listing, I will be happy to work with you to rectify the problem. If I can be of help to modify a set to improve fit (such as taking in the waist band or shortening the inseam), I will be happy to help you. I can not accept returns on custom items unless the item or turn around time is grossly misrepresented. This would include some custom sizes such as shortened inseams or arms since resale would be difficult. My warranty is only valid for the original purchaser. Thank you!

Custom Requests:

AhMay Designs operates as an instock-only business. This allows me to produce as many items as possible. Occasionally I will offer a semi-custom You Pick Size auction slot for a limited availability set. Please join my yahoo group (see button on the left sidebar) to be notified of future stockings.

Shipping and Handling:

Shipping and Handling is charged separately from product cost. This will allow customers to purchase multiple items and save on shipping. It will also reduce confusion for international buyers. All packages shipped to US customers receive delivery confirmation and can be tracked through paypal shipping. All international packages will be shipped via the least expensive shipping option (first class international) and do not include insurance or tracking. International customers who wish to add insurance will need to contact me so that I can compute international insurance costs. Adding insurance for international packages will greatly increase shipping costs because priority international is is much more expensive than first class international.

Stalking Policies:

At this time, I am allowing stalking but will only be able to honor this type of sale if we can keep things running smoothly. If you would like to have someone help you snag a set, please keep the following information in mind:

Please only ask for help obtaining one item listing if you only intend on purchasing one set.
If you are stalking for someone, please help me out by having the buyer pay for the item you stalked for. This way, it won’t be sent to your house by accident. Also contact me to let me know which item you purchased (including order number) and who you purchased it for.
Please give them payment instructions, order number, total amount with shipping, product name and my paypal address which is alisonortega@ahmaydesigns.com.
Payment must be completed within one hour of taking the product out of stock. If you are experiencing an issue with making payment, just email me at alisonortega@ahmaydesigns.comso that I am aware of the issue. If no communication is made and payment was not completed, I will restock the item.
Nonpayers run the risk of losing the opportunity to purchase from AhMay designs. I am very understanding so communication is key! If a product is accidentally pulled out of stock, just let me know as soon as possible.

Care:

My items are hand made using professional quality equipment. However, these items are not made in a factory. I have strict quality standards, but because the items are hand-made, minor imperfections are possible. I will often list an item as “second quality” if I find that it is a noticeable flaw. Please use care when opening the snaps and washing the items.

Wool products arrive to you having been sewn from wool which has been washed in a generous amount of Eucalan (lanolin enriched detergent). You can feel free to start using the shorts and pants without the need to lanolize the item. If you want additional moisture protection, you can lanolize them but I find they work great without additional lanolizing. To care for wool products, wash them by hand in a lukewarm basin. Do not soak wool items for more than 5 minutes to protect the wool colors from running. My favorite detergent choice for wool care is Eucalan. This wool wash is gentle enough to protect wool colors and contains lanolin to boost the moisture barrier of the wool. To dry the wool pants and shorts, pull out the inner diaper cover. This will allow the item to dry faster, and will minimize the possibility of color transfer in the case where the wool colors are different. You can either lay flat to dry on a towel, or try draping it over a plastic hanger for faster drying.